Returns Policy

At shopeuropeandeli.com we take great pleasure in selecting the finest products available for our store. We pride ourselves in ensuring that from the time the product arrives in our warehouse it is kept in perfect storage conditions and that the package is shipped with the utmost care for yours or your recipient’s enjoyment.

Sale items and inventory reduction items food or non-food are FINAL SALE and not able to returned. No adjustments will be made for prior purchases.

If for some reason, you are not satisfied with your non-food purchase, you may return it for replacement or refund at your expense. We cannot accept returns on non-food items that have been opened. Unfortunately, we also cannot accept returns of perishable items or Peureux Griottines, Framboisines, or Cassis items. Perishable’s include but are not limited to chocolates, meats, cheeses, fish, confections and bakery items.

We cannot send a replacement or refund for the non-perishable purchase until we have the product back in inventory. If the product does not arrive in good condition to return to stock, then we will not be able to send a replacement or refund for the purchase. Shipping charges are not refundable.

Wrap the package well and ship it to us at the address below. Please be sure to ship your item by an insured, traceable method to the address below. This service is offered by UPS, USPS, and other carriers.

shopeuropeandeli.com
20 Goodge Place London W1T 4SH

20 Goodge Place London W1T 4SH

Please check your order carefully upon receipt; any claims must be made within 24 hours of receiving the order. Please contact our Customer Service Team at or [email protected]. If we are not available to take your call please leave a message and we will get back to you as soon as possible.